| guest rating (travelling as an individual, private, 31-40 years) |
(7,9 of 10)  |
 This time, the reception staff was SOOPER i.e. exceptionally good. I haven't received this kind of politeness anywhere in Germany earlier - it was almost like a US style experience! |
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 Nothing this time! |
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| guest rating (travelling as an individual, on business, not specified) |
(8,0 of 10)  |
| The staff was very friendly and helpful. |
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| Internet access should be made available at no charge. More variety for breakfast would be appreciated. I consider these items very minor. I will probably stay here for future visits. |
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| guest rating (travelling as an individual, private, 31-40 years) |
(9,0 of 10)  |
| Got a very good room this time |
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| The hot water shower gave brown colored hot water!!!!! Check it yourself in Room 505. The cold water tap gives water with a strange taste - not sure if this water is OK for drinking (it is supposed to be OK).
Sometimes they give a free water bottle for Wyndham-rewards members - sometimes they don't - never understood why?!! |
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| guest rating (travelling as an individual, private, 31-40 years) |
(5,2 of 10)  |
| not much this time. |
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| ..hmm! Now the satisfaction curve starts to slope down after all time highs until 2 weeks ago. |
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| guest rating (travelling as an individual, private, 31-40 years) |
(5,7 of 10)  |
| Great location; one block away from train station |
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| Room was very hot, although not a particularly hot day outside. Room is on the small side. |
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| guest rating (travelling as an individual, private, 31-40 years) |
(6,4 of 10)  |
| Right near the train station. Good prices. |
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| The hotel needs to negotiate a better deal with t-online for wireless. It is too expensive. Option 1 was 8 euro for 60 min. Option 2 was 30 euro for a 30 day subscription. Total ripoff. Also need new carpet. How about a card key? Didn't like the clunky key. |
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| guest rating (travelling as an individual, private, 31-40 years) |
(8,1 of 10)  |
| Now the Staff is getting friendlier - like I said the last time - its getting better every next time I visit there...but... |
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| ...but...I repeat my comments from last time - Ramada should make it a happy experience even for first time guests, not frequent guets like me... |
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| guest rating (travelling as an individual, private, 31-40 years) |
(7,3 of 10)  |
| Like previously said - getting better with every visit...but should be equally good for one-off guests too. |
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| guest rating (not specified, private, 31-40 years) |
(8,2 of 10)  |
| I see an improving experience over the past few weeks - not sure if this is the result of my feedback. KEEP IT UP! |
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| There still are some inconsistencies - as in the need of a passport number, home phone number (??)etc...sometimes needed and sometimes not - and then I would start to question (so far in my mind)what is REALLY needed (and what about data privacy - when data-need is inconsistent) |
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| guest rating (travelling as an individual, private, 31-40 years) |
(9,2 of 10)  |
| Hotel offered a free upgrade as the rooms were booked out - GOOD!! |
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| Different staff give out contradictory information to each other some times - and explain that some of their colleague "may not know the correct rules". |
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| guest rating (travelling as an individual, private, 31-40 years) |
(7,8 of 10)  |
| Very quiet (despite its central position). Very clean. |
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| Breafast not so excellent (compared to price). Wifi is expensive (the website should specify that it's not available for free at least...) |
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| guest rating (travelling as a couple, private, 31-40 years) |
(6,1 of 10)  |
| not big but clean room; The reception ask me pay more than the reservation (they said they have higher price for weekend), however after I show the booking confirmation they accept. |
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| guest rating (travelling as a couple, private, 31-40 years) |
(4,3 of 10)  |
| My room had a foul odor in it. The parking garage for hotel patrons was completely filled and I had to park at the train station which meant walking back to the hotel approximately 5 minutes in the cold. The desk representative said that parking would cost about 1,50 per night with the hotel discount however reality is parking cost me 15,60 EU to park from 1900 until 1100 the following day. |
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| guest rating (not specified, not specified, not specified) |
(6,1 of 10) |
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| guest rating (travelling as a couple, not specified, 41-50 years) |
(5,6 of 10)  |
| Is a great hotel for overnight accomodation and short bussiness trips. Very centralized in downtown accross from the main train station. Is great if you are looking for a room just to expend the night. |
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Hotel Information:
Stars/Recommendation
